The IT Works Managed Phishing Awareness and Triage Service is designed to ensure employees are conditioned to spot and report phishing emails immediately and prioritise and remediate phishing attempts automatically using Computer Vision and AI, all for a low monthly fee.

The IT Works Managed Phishing Awareness and Triage Service is intended to provide awareness and training to your team by simulating phishing attacks on your organisation based on the latest real-world threats that are known to bypass secure email gateways, empowering your staff to become human threat detectors.  With resilient users attuned to the latest phishing threats, you have the best organisational defence.

Our Awareness platform allows us to configure a full 12 month playbook, complete with phishing simulation scenarios, landing pages, attachments and educational content, using advanced algorithms and embedded best practices based on current active threats, industry relevance and your past history of attempted attacks.  It boosts reporting with our one-click “phishing reporting” button and easily monitors performance, reporting and organisational resilience for compliance.

Our Triage platform automatically prioritises and remediates phishing threats faster, proactively monitors top brand identities and detects phishing pages and their variants in real time, integrating seamlessly into both cloud and on-premises email platforms, looking at emails, landing pages and even attachments, analysing the actual visual representation and stops impersonation attacks in real-time.

The following are the key features of the service: 

-          Annual awareness “playbook” to simulate phishing attacks against your organisation

-          Reporting on susceptibility – who opened the phish, clicked on the link, entered credentials – and benchmarks against other similar organisations

-          Automated training for your staff to identify, report and protect your organisation

-          One-click “Reporter Button” plug-in for your email client to enable staff to quickly flag attacks

-          Proactive detection using Computer Vision and AI

-          Real-time protection with advanced integrated email detection, triage and quarantine