- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.arcserve.com
- Brand Name
- Arcserve
- Service Name
- Gold Maintenance - Extended Service (Renewal)
- Product Type
- Service
Gold Maintenance includes next business-day on-site hardware parts replacement. Additionally, Gold Maintenance customers receive software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Gold Maintenance customers.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7xNext Business Day
- Provided Support
- Repair
- Parts Replacement
- Phone Support
- Live Support
- Email Support
- New Releases Update
- Software Upgrade
- Service Response Time
- Next Business Day - Part and Labor
- Service Location
- On-site
- Service Duration
- 1 Year