- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.arcserve.com
- Brand Name
- Arcserve
- Service Name
- Platinum Maintenance - Extended Service (Renewal)
- Product Type
- Service
Platinum Maintenance includes a four-hour on-site hardware parts replacement, as well as software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Platinum Maintenance customers.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x4 Hour
- Provided Support
- Repair
- Parts Replacement
- New Releases Update
- Phone Support
- Live Support
- Email Support
- Software Upgrade
- Service Response Time
- 4 Hour - Parts & Labor
- Service Location
- On-site
- Service Duration
- 3 Year